ELEVATE IN SALT LAKE

October 1-4, 2023

Grand America Hotel
Salt Lake City, UT

AFSA’s 2023 Annual Meeting

Salt Lake City, with a Rocky Mountain backdrop, is the site for the premiere thought-leadership gathering for the consumer credit industry.

Engage & Share

With +400 leaders of the consumer credit industry, access inspiring keynotes and engaging breakout sessions with your peers discussing big-picture outlooks and focused industry insights.

Collaborate & Connect

Join valuable committee and working groups that highlight trends and opportunities that are shaping the future of consumer credit. Enjoy valuable networking that will empower you with connections you and your business need.

LEARn.
DISCUSS.
GROW. 

 

 
 

ABS

GWC

Flagstar

Amsive

PayNearMe

Fortegra

Allied Solutions

MarketScan

NetSol

GoldPoint

Westlake

Crypton

CONFERENCE SCHEDULE

Sunday, October 1
4:00 p.m. – 5:00 p.m. AFSAEF Development Meeting Embassy
4:30 p.m. – 6:00 p.m. AFSA Registration Foyer
5:30 p.m. – 6:30 p.m. Early Arrival Reception
Sponsored by
Grand Salon Patio
Monday, October 2
7:30 a.m. – 6:00 p.m. AFSA Registration Center Foyer
8:00 a.m.  – 8:40 a.m. Independent Auto Finance Executives Group Breakfast
Sponsored by
Venezia
8:40 a.m.  – 11:00 a.m. Independent Auto Finance Executives Group Meeting
Sponsored by
Murano
8:30 a.m. – 5:00 p.m. Law Committee – by invitation
Sponsored by
Grand Ballroom A
8:30 a.m. –10:00 a.m. Leadership Development Program Steering Committee Savoy
10:00 a.m. – 12:30 p.m. AFSA EF Board of Director with Lunch Savoy
12:00 p.m. – 12:45 p.m. Vehicle Finance Board/Independent Auto Executives Group Joint Luncheon
Sponsored by
Venezia
12:30 p.m. – 2:00 p.m. THE EDGE Advisory Board Savoy
12:45 p.m. – 3:00 p.m. Vehicle Finance Division Board
Sponsored by
Grand Salon
1:00 p.m. – 3:00 p.m. Operations Networking Murano
2:00 p.m. – 5:00 p.m. NTSF Meeting
Sponsored by
Imperial C
3:15 p.m. – 5:15 p.m. Executive Committee
Sponsored by
Venezia
3:15 p.m. – 4:30 p.m. Business Partner Board Murano
3:15 p.m. – 5:30 p.m. Commercial Credit Committee Savoy
4:30 p.m. – 5:30 p.m. Marketing & Communications Networking Group Vienna
5:30 p.m. – 7:30 p.m. Welcome Reception
Reception Sponsored by
Entertainment Sponsored by
Center Courtyard
6:30 p.m. – 8:00 p.m. NTSF Dinner Squatters Pub
6:30 p.m. – 8:30 p.m. VF Board, IN Auto, Commercial Credit Joint Dinner
Joint Dinner Sponsors:  
Reception Sponsored by
Entertainment Sponsored by
Venezia
6:30 p.m. – 8:30 p.m. Law Committee Dinner
Sponsored by
Murano
Tuesday, October 3
6:30 a.m. -7:15 a.m. Sunrise Run
Sponsored by  
Hotel Lobby/Downtown SLC
8:00 a.m. – 4:00 p.m. AFSA Registration Center
Sponsored by
Foyer
8:00 a.m. – 8:30 a.m. Breakfast
Sponsored by
Grand Ballroom C
8:00 a.m. – 1:00pm NTSF Meeting
Sponsored by
Imperial C
8:30 a.m. – 10:00  a.m.

GENERAL SESSION & KEYNOTE

Welcome to Salt Lake! Join us for the President’s and Chairman’s remarks, followed by our keynote and the presentation of the Distinguished Service Awards.
 
Keynote

Clint Pulver is one of the most sought-after leadership experts toda. He’s also no stranger to the spotlight, even earning an Emmy Award for his segment Clint Pulver: You’re Not A Problem. He has appeared on “America’s Got Talent,” and in such feature films as “Napoleon Dynamite,” and now on AFSA’s main stage! In this engaging keynote, Clint will share his direct research on employee retention and engagement and tell you what you need to create a thriving workplace.

Sponsored by

Grand Ballroom B
10:00 a.m. – 10:15 a.m. Refreshment Break
Sponsored by
Foyer
10:15 a.m. – 11:00 a.m. GENERAL SESSION | Federal & State Update
AFSA SVPs Danielle Fagre Arlowe and Celia Winslow keep you up-to-date on everything you need to know inside the Beltway and around the nation. We’ll also get updates from the AFSAEF and AFSAPAC.
Sponsored by
Grand Ballroom B
11:00 a.m.  – 12:00 p.m GENERAL SESSION | Three Economists Walk Into a Bar…
With election politics, the final financial quarter of 2023, the holiday shopping season, and financial planning for 2024 around the corner, what better time to hear from AFSA Chief Economist Tim Gill and panel of experts from a variety of industries for a discussion tackling the tough fiscal issues? What’s in store for the economy in 2024? Will the long-feared recession actually materialize? Where are interest rates and inflation headed? How will consumer behavior and credit conditions respond to all these forces? Join us for a fast-paced look into the 2024 financial crystal ball.
Sponsored by
Grand Ballroom B
12:00 p.m. – 1:00 p.m. Luncheon Grand Ballroom C
10:00 a.m. 1:00 p.m. Law Committee w/ Working Lunch
Sponsored by
Grand Ballroom A
1:00 p.m. – 2:30 p.m. AFSA Board of Directors
Sponsored by
Savoy
1:00 p.m. – 3:00 p.m. Human Resources Networking Group Vienna
3:00 p.m. – 4:00 p.m.

BREAKOUT | AI Bias w/ Industry Expert Ron Guerrier

AI tools like ChatGPT and Bard are revolutionizing the way businesses and individuals communicate and operate. But this new technology is evolving and advancing through human input, which means humans’ unconscious bias can make its way into AI-based results. Join industry expert Ron Guerrier and AFSA’s Diversity and Inclusion Working Group for a thought-provoking discussion with actionable insights on how to take advantage of AI tools while removing and ultimately avoiding unconscious bias.

Murano
3:00 p.m. – 4:00 p.m.

BREAKOUT | The CFPB & The Installment Lending Industry

Laura Udis is the Small Dollar, Marketplace, and Installment Lending Senior Program Manager in the Consumer Financial Protection Bureau’s Research, Markets, and Regulations Division. Join her for a dialogue in which she highlights some of the CFPB’s recent activity and providers key insights for AFSA members on the Bureau’s review of the traditional installment lending industry.

Savoy
3:00 p.m. – 4:30 p.m. Credit Risk Committee Imperial C
4:15 p.m. – 6:15 p.m. Women’s Leadership Council
Invitation Only
Speaker Sponsored by
Refreshments Sponsored by
Venezia
6:00 p.m. – 8:30 p.m. Cocktail Reception & Dinner Party
Reception Sponsored by
Dinner Sponsored by
Wine Sponsored by
Entertainment Sponsored by
Décor Sponsored by
Grand Ballroom C
Wednesday, October 4
8:30 a.m. – 2:00 p.m. AFSA Registration Center Foyer
8:30 a.m. – 9:00 a.m. BREAKFAST
Sponsored by
Grand Ballroom B
9:00 a.m. – 9:30 a.m.

GENERAL SESSION | Rep. Blake Moore

Congressman Moore serves on the House Ways and Means and Budget Committees, and in his first term also served on the Armed Services Committee, all venues crucial to the American economy and AFSA Members. He has been a leading voice on Industrial Loan Corporations (ILCs) and the National Defense Authorization Act packages for FY22 and FY23. He has sought to implement pro-growth bipartisan policies, with the distinction during his freshman term of having four bills signed into law by President Joe Biden.

Grand Ballroom B
9:30 a.m. – 12:30 p.m. SGA Committee
Sponsored by
Grand Ballroom A
10:00 a.m. – 10:45 a.m.

BREAKOUT | Fraud in the Age of AI

The rapid development and accessibility of generative AI and related technologies has helped criminals exploit the financial services industry in alarming ways. From synthetic identities and gaming the credit scoring system to attacks against voice-recognition tools, these new approaches are a definite challenge for lenders in all market segments. Frank McKenna, Co-Founder of Point Predictive, will share his expertise and provide some live, on-stage examples of how bad actors are probing the defenses of the consumer finance industry and how to remain vigilant in the face of these threats.

Sponsored by

Murano
10:00 a.m. – 10:45 a.m.

BREAKOUT | Shared Accountability: HR & Ops

Employee acquisition and retention are crucial topics anytime but never more so than during turbulent economic times. HR immediately pops to mind when discussing these topics, but Operations plays a crucial role in attracting and engaging talent as well. Our panel will discuss this intersection and how you can level-up your organization to get and keep happy, productive employees.

Sponsored by

Imperial B
10:00 a.m. – 11:30 a.m. Installment Credit Risk Roundtable – Invitation Only Vienna
10:45 a.m. – 11:00 a.m. Refreshment Break
Sponsored by
Foyer
11:00 a.m. – Noon

BREAKOUT | Unpacking the Supreme Court Calendar: Predictions and Policy Implications

Hear from three seasoned SCOTUS observers and their views on the crucial SCOTUS cases that will be on the docket this fall, from the cases that will affect the financial services and consumer finance industries and expand or draw back the administrative state to the potential landmark cases that will shape our society’s future. Be in the know before gavel to gavel coverage really kicks into gear.

Sponsored by

Imperial B
11:00 a.m. – Noon
BREAKOUT | Online, Out of Office, and Living on the Edge: Consumer Trends and their Impact on the Financial Services Industry
 
How are emerging consumer trends impacting lenders, creditors, and benefits providers? How do these same trends impact employee engagement and retention? Moderated by AFSA Chief Economist Tim Gill and featuring a panel of industry experts, this session will provide statistical insights and share best practices for making the most of the changing consumer landscape.

Sponsored by

Murano
12:15 p.m. – 1:30 p.m.

THE LEVEL UP LUNCHEON w/ Paralympian Chris Waddell

The Level Up Luncheon closes AFSA’s conference year at its Annual Meeting with speakers of diverse backgrounds and experiences who inspire, inform, and entertain our Members with insights on leadership, change agency and management, and who empower them to make a lasting mark for their careers, businesses, and colleagues as they plan for the coming year and beyond.
 
AFSA is pleased to welcome 13-time Paralympian Chris Waddell. Chris has been a significant voice for people with disabilities, working to create a world where individuals with disabilities are seen for their potential instead of their limitations.
Sponsored by
Grand Ballroom B
1:45 p.m. – 3:45 p.m. ORCC Meeting
Sponsored by
Grand Ballroom A
2:00 p.m. – 6:00 p.m. Park City Transportation
Sponsored by
Grand Ballroom Exit

SPEAKERS

KEYNOTE SPEAKER

Clint Pulver

Clint Pulver

Leadership, Retention & Culture Expert

Clint Pulver is one of the most sought-after leadership experts on employee retention and organization culture. He is the #1 bestselling author of I Love It Here: How Great Leaders Create Organizations Their People Never Want To Leave and was also named one of Business Q Magazine’s Top 40 Under 40 for his years of work and research as The Undercover Millennial.

Clint currently serves as the President and Founder of The Center for Employee Retention, helping organizations such as Keller Williams, NASA, and Hewlett Packard to create lasting loyalty, employee engagement, and thriving workplaces that people never want to leave.

All that, and he’s an avid helicopter pilot, a member of the R2D2 Builders Club, and someone who enjoys long walks to the fridge.

FEATURED SPEAKERS

Danielle Fagre Arlowe

Danielle Fagre Arlowe

Senior Vice President

AFSA

Nadia Bilchik

Nadia Bilchik

President

Greater Impact Communication

Curtis Dubay

Curtis Dubay

Chief Economist

U.S. Chamber of Commerce

Phil Dean

Phil Dean

Chief Economist, Public Finance Senior Fellow

Kem C. Gardner Policy Institute, University of Utah

Tim Gill

Tim Gill

Chief Economist

AFSA

Ron Guerrier

Ron Guerrier

AI Expert

Former CIO at HP, ExpressScripts, Toyota Financial Services, State of Illinois

Bill Himpler

Bill Himpler

President & CEO

AFSA

Robyn Jordan

Robyn Jordan

Head of People

DriveTime

Marci  Kawski

Marci Kawski

Partner

Husch Blackwell LLP

Kris Kully

Kris Kully

Partner

Mayer Brown

Martin Less

Martin Less

President & CEO

Nationwide Acceptance

Rochelle McClanahan

Rochelle McClanahan

CFO/Compliance Officer

Brundage Manangement 

Frank McKenna

Frank McKenna

Co-founder & Chief Fraud Strategist

PointPredictive

Maeve McKenna Duska

Maeve McKenna Duska

Vice President, Marketing

FIMC

Gary McQuain

Gary McQuain

COO

1st Franklin Financial

Hon. Blake Moore

Hon. Blake Moore

Member of Congress (R-UT)

John Redding

John Redding

Partner

Alston & Bird

John Schachtel

John Schachtel

COO & EVP

Regional Management

Jim Schneider

Jim Schneider

EVP and COO

Mariner Finance 
Chairman, AFSAEF Foundation Board

Laura Udis

Laura Udis

Small Dollar, Marketplace, and Installment Lending Senior Program Manager

Research, Markets, and Regulations Division, Consumer Financial Protection Bureau

Chris Waddell

Chris Waddell

Founder, One Revolution Foundation

13-time Paralympian medalist, author & U.S Ski & Snowbard Hall of Famer

Mitch Wettschurack

Mitch Wettschurack

VP, Operations Support and Development

Regional Management

Celia Winslow

Celia Winslow

Senior Vice President

AFSA

HOTEL &
TRAVEL

Grand America Hotel

555 South Main Street
Salt Lake City, UT 84111
1 (800) 304-8696

The Grand America Hotel opened in Salt Lake City in 2001, ushering in a new era of Western elegance. Built to welcome the world to the 2002 Winter Olympic Games, the 24-story hotel overlooks a beautifully landscaped, 10-acre footprint in the heart of downtown Salt Lake City. Drawing inspiration from the world’s grand hotels, The Grand America Hotel exudes charm and luxury. The property’s rooms feature step-out balconies and stunning views of the mountains, skyline and sunset. Ranging in size from an exceptionally generous 700 square feet to more than 2,000 square feet in the Presidential Suites, the hotel’s guest rooms are meticulously decorated for a sumptuous stay.

AFSA is pleased to offer conference attendees a discounted group rate of $259. Accommodations will fill quickly. The deadline to confirm your room reservation is Friday, September 8th.

Ground Transportation

The Grand America Hotel is approximately 10 minutes from the Salt Lake City International Airport. Taxi/Rideshare is between $20-$25. Self-parking is $24 per night; valet is $34.

AFSA is pleased to offer rental car discounts with Enterprise. Visit AFSA’s dedicated website to book your vehicle.

Travel

AFSA is pleased to offer discounted airfare to the 2023 Annual Meeting.

  • United Airlines offers a discount with flights booked via their website using the promotional code ZMMF132341.
  • Delta Airlines offers a discount booked via their dedicated booking website or calling 1-800-328-1111 and using the promotional code NM26Z. 

Stay & Play

Salt Lake City is a new destination for AFSA conferences, one overflowing with natural beauty and quaint charm. To help you get the most out of your say, AFSA has arranged hotel discounts in nearby Park City for some extra R&R either before or after your attendance at the Annual Meeting. A special note that if you decide to stay after the meeting, you can enjoy the Park City Wine Festival.

AFSA Stay & Play Hotels

All rates are double occupancy per night.

SPONSORS

There are many sponsorship and advertising opportunities. Review AFSA’s Marketing Kit and visit the Sponsorship Opportunities page to learn more. Questions? Contact Jenny Bengtson at jbengtson@afsamail.org.

DIAMOND SPONSORS

PLATINUM SPONSORS

GOLD SPONSORS

SILVER SPONSORS

BRONZE SPONSORS